Need to contact us?

If you’ve got a question, we’re here to help you find the answer.

Need help with your phone, SIM, account, order or service? Choose an option below or call our customer service team directly. 0203 896 5747

Need immediate assistance? Call our customer service team on 0203 896 5747.

How can we help?

Choose an option below to speak directly with our team.

Looking for a new mobile phone? Call us to discuss your options.

Looking for a SIM-only deal? Speak with our customer service team.

Have a concern or service issue? Call us to register your complaint.

Need assistance with a return or form? Call our team for guidance.

Help with phones, upgrades and devices.

Questions about billing or payments.

Help with broadband and connectivity.

If something has gone wrong or you have a concern, please contact our customer service team. We’re here to listen and help.

Call customer service

Experiencing a problem with your phone, SIM, broadband, billing or order? Call us and our customer service team can assist you.

Report a phone or service problem.

Get help with billing or payments.